Conditions of return
We accept returns within 14 days of receiving your order.
The shipping costs of returns must be covered by the customer. Products must be returned in perfect, unworn condition, with hang tags attached and in the original packaging. Made-to-measure items are excluded from returns.
Returns will be sent to the following address:
Zenfulfillment / FIEGE
c/o Meriem Lebdiri
Sülzenbrücker Str. 7
The original invoice must be enclosed with the return in order to be able to allocate returns accordingly. If you have any problems, please contact us via firstname.lastname@example.org accordingly.
Please note that it can take up to 30 days for your return to be processed. Once you have received your refund notification, it may take a further 14 days for the amount to be credited to your original chosen payment method.